12.6.21 vs. Pittsburgh (Indigenous Peoples)

Frequently Asked Questions

When will the auction be open for bidding?

The auction will open for bidding at onerooffoundation.org/auction when doors open on game day (5:30pm PT) and close at the puck drop of the 3rd period.

What does this fundraiser support?

In addition to supporting One Roof Foundation's mission of ensuring all youth have a roof over their head, access to play, and clean air to breathe, and in celebration of Indigenous People's Night, a portion of tonight's net-proceeds will support Chief Seattle Club's Sovereignty Farms Program.

Who is allowed to bid?

Fans 16 years of age and over and United States residents are eligible to bid. Auction entry is void where prohibited. Additional restrictions may apply.

How do I bid?

Once you have completed registration, you will receive a welcome text message linking to the Items page where you can browse and start bidding on packages.

1. Click on the blue link in the welcome text to be directed to the Items page.
2. View items by category or search by item number or name.
3. Click the item of interest to view the description as well as the current bid and or price.
4. The system will auto-populate the bid amount based on the set increment for the item, but you can choose to bid at the set amount or set a higher amount.
5. Click Bid.

Can I place an auto-bid?

Yes! You can allow the system to automatically bid up to a designated amount for you. The system will bid incrementally up to the amount designated as long as someone else places a bid against you. If no one bids against your auto bid, the price remains the same. To set up an auto-bid:

1. Click the item of interest 
2. Click the Auto Bid tab
3. Enter in the maximum amount you would like to bid
4. Click Bid.

*Note: When two bids are placed for the same amount, the bid placed first based on the timestamp wins.

How do I know if I'm winning or if I've won?

Visit the Items page at the top of the screen and track your status under "My Activity." All winners will be notified at auction close via text message (if opted in).

How do I check-out? When will I be charged for my items?

When you are ready to pay, review the items in your cart and choose to pay either with an existing credit card on file or enter a new card. Once your balance is paid in full, a statement is automatically emailed to the address on your account.

1. Visit the Pay page at the top of the screen.
2. Review the purchase summary.
3. Enter a credit card or use the one on file.
4. Click Pay.
5. Once payment is secured, a red Pay stamp appears.
6. Show the Pay stamp at the time of item redemption to confirm payment was made.

Any remaining balances due will be automatically charged to the card on file the next business day.

How can I collect my item(s)?

If present at the arena, please pick up your winnings after auction close at the table on the main concourse between sections 7 & 8. You must pay for your winnings before you can collect them.

Any items not claimed by the end of the 3rd period will be held at Kraken Community Iceplex. You will be contacted with instructions for retrieval. Shipping available only for select items and within the USA.

Any questions may be directed to [email protected].