VIRTUAL GALA FAQ
What do I need to do before the virtual gala?
Register your profile with a username and password by clicking the "Sign In or Register" button in the top right corner of the screen. It is important to use the same email address that you use for Zoom when you register on our event page. This will ensure you are able to join your table for socializing in a timely fashion. If you would like to bid in the online auction, add a credit card to your profile by clicking "My Info" in the top navigation menu.
How do I join my social table on Zoom?
You will be able to start logging on to the virtual gala webpage at 6:30pm EDT on April 22nd. Please plan to be logged in by 6:45pm. When you are ready to join your table, locate the button "Click here to join your table on Zoom" toward the top of the screen and click through to open the Zoom app. PLEASE NOTE that you should be logged in to your Zoom account using the same email address you used to create your event profile.
How do I participate in the silent auction?
To participate in the auction, you will need to register on the virtual gala webpage, including placing a credit card on file. Add a credit card to your profile by clicking "My Info" in the top navigation menu and click "Items" to start browsing and bidding. You can place a single one-time bid or set an auto bid and our system will bid for you up to your designated amount. You will be notified by text message if you have been outbid. It will also be indicated on the item page.
When does bidding end?
All bidding will end on Friday, April 23 at 2:00pm Eastern. Once the auction closes, click "Pay" to review a list of the items you won before checking out.
How will I receive the items I have won?
You will be contacted by NTSUSA between April 26 and 27 to setup a way for you to get your items. Some items may be available for pick up in NYC/Boston or they can be shipped directly to you. Cost of artwork shipping will be the responsibility of the buyer.
When and how do I check out?
You can start checking out after the silent auction closes on Friday, April 23 at 2:00pm Eastern. Click "Pay" at the top of the screen to review a purchase summary and submit your payment by credit card. If you would like to pay with a check or other method, please contact us directly at 617-227-7500 to make arrangements.
CLICK HERE FOR FULL AUCTION AND CHECK OUT FAQ
If you are experiencing difficulties at any time, please contact us for assistance! We can be reached at 617-227-7500 and firstname.lastname@example.org.