Got questions? We've got answers! (Hopefully)
How does the silent auction work?
We are using mobile bidding for this year's silent auction, which will go live on Thursday, September 24th. You will be able to use your smartphone, tablet, or computer to keep up with the status of your bids and continue bidding until the auction closes. You can be the winning bidder from anywhere in the world!
How do I participate in the online silent auction?
Get started online through this auction page. Just hit the 'Register Now' button towards the top of this page and enter your name, phone number, e-mail. Credit Card information is required to bid.
How do I start and continue my bidding?
Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, set a maximum bid if desired, and Givesmart will continue to keep you in the running until you reach your maximum bid.
How will I know if I am outbid or have won an item?
You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. The silent auction will close around 7:50 pm on Saturday, September 26th, at which point you will receive a text message alerting you to any items you may have won.
How will I collect my winnings?
Auction winners are required to make payment the night of the event. Please note that you will have the choice to either pay credit card fees yourself or allocate them to Escuela de Guadalupe.
Bidders living in the metro Denver area can pick up their winnings at Escuela de Guadalupe or arrange to have their items delivered by a ¡Salud! volunteer. Out-of-state winners can arrange to have most items shipped to them for an additional cost. Please check item descriptions to confirm that your prize is eligible to be shipped.
Not seeing your question here?
Email firstname.lastname@example.org and we'll do our best to help!