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Auction FAQ
How do I get set up to participate in the auction?
Registering online is easy!
When viewing any item, click the "REGISTER NOW" button under the item description
Fill out your bidder information
Create a password, & check the boxes for terms and conditions and text messages (you will want be notified about items you bid on)
Finally, just click 'Create my GiveSmart account'
If you already have a GiveSmart account, simply click "Sign In" on the item, and log into your existing account.
How can I bid on items, make a donation, and purchase raffle tickets or instant items?
Bidding is easy -- and fun, too!
View Detailed Bidding Instructions or check out this 3 minute video on How To Bid
Do I have to use a phone to bid or can I participate using my computer?
You can participate in the auction from a computer, tablet or phone, it's up to you!
After you sign in to your GiveSmart account, click "ITEMS" at the top of the page to view the auction and start bidding. You can filter these by type of item by clicking the 'Categories' button.
Click the item you'd like to bid on, then enter your bid in the open text field (make sure it is higher than the current minimum amount) and click "Bid".
If you have opted in to receive text messages, you will receive a text if you are outbid.
Will you need my credit card information?
Yes, a credit card number will be required to bid. Go to MY INFO to add a card on file now
I'm not very tech-savvy, will I have a hard time participating?
We don't think so! The bidding platform is very user-friendly and will walk you through the entire process.
If you need help, though, please contact Corey Roche at [email protected]
How does Checkout work?
If you are the lucky winner of an auction item, or participated in the sprits toss, you can securely checkout on your own. Click the PAY tab to pay your balance at any time. Otherwise, when the auction closes at 9pm, the system will automatically close you out.
A text with the link to pay will also be sent to all users with a balance on file at the end of the auction.
Any unpaid balances will be charged to the card on file by Sunday, November 10 at 12:00pm. If you would like to arrange alternate form of payment, please contact Corey at [email protected] or 215-536-7800 before that time.