Frequently Asked Questions
How do I bid?
You can bid on any item with your computer or smartphone!

Click the blue link in your welcome text/email message (from when you registered) and it will take you to your personal bidding page. Click on an item you would like to bid on. If you do not have Your welcome message, click on the "Items" button on the home page of this site, log in, and begin bidding!

You can also have GiveSmart automatically bid for you--up to a designated amount--by selecting the Auto Bid tab. Enter your highest bid amount and we'll increase your bid as needed to keep you winning until your amount is reached! You will receive a text notification when you have been outbid at your highest amount entered.

How will I know if I'm outbid?
If you are outbid, you will receive a notification email or text message if you opted in to receiving text message notifications. You will know as soon as you are outbid and can immediately go back to your item and bid on it again. This feature is active for every item in the auction.

How do I bid on the Live Auction?
It will be just like the old days! You will raise your numbered paddle from your table and a spotter or auctioneer will recognize your bid.

When does bidding end?
All bidding will end the evening of September 28th. No bids will be accepted after bidding closes.

How will I pay for my items?
When the auction closes, you can check out by selecting the Pay option at the top of the screen. Our system is secure and will process your payment.

How will I get my items when I win?
Once the auction ends and you have paid, please plan to pick up your items onsite. Any items not claimed will be available to pick up at the IHN office on Saturday, September 30 from 10am to 12pm.