Terms and Conditions : Privacy/GDPR Policy

The Birmingham Zoo, Inc. (BZI) respects the privacy of site visitors, Zoo members and friends of the Zoo. The Birmingham Zoo recognizes the importance of protecting the privacy of the individuals and organizations maintained in our database. Personal information gathered by our organization is kept in confidence. The Birmingham Zoo will not trade, share or sell your personal information with anyone else, nor send mailings or emails on behalf of other organizations. Safeguards are in place to ensure that your records are not disclosed or shared with outside parties. The Birmingham Zoo only collects identifying information; such as: names, addresses, emails and phone numbers, for specific purposes relating to our initiatives and campaigns. The Birmingham Zoo does not store, keep or share your credit card or banking information; nor is this information visible to us. We uphold high standards in maintaining data accuracy and ensuring the appropriate use of information.

The Birmingham Zoo only collects the information you choose to give us, and we process it with your consent. The Birmingham Zoo only requires the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us. The Birmingham Zoo only uses your personal data and information as this Privacy Statement describes.

If you're visiting the Birmingham Zoo, BirminghamZoo.com, or our authorized and official ticketing site from the European Union (EU), European Economic Area (EEA), Switzerland, or the United Kingdom (UK), the Birmingham Zoo complies with the General Data Protection Regulation (GDPR). No matter where you are located, where you live, or your citizenship status, the Birmingham Zoo provides a high standard of privacy protection to all our users around the world, regardless of their country of origin or location.