Frequently Asked Questions

How do I participate in the auction? 

Register online! Click the 'REGISTER NOW' button on the auction homepage and fill out your bidder information. Create a password, check the boxes for terms and conditions and text messages (you will want be notified about items you bid on), and then just click 'Create my GiveSmart account'!

Or, if you already have a GiveSmart account, simply click to register and log into your existing account.

 

Do I have to use a phone to bid or can I participate using my computer?
You can participate in the auction from a computer, tablet or phone, it's up to you! After you sign in to your GiveSmart account, click "items" to view the auction and start bidding. You can filter these by type of item by clicking the 'categories' button. 

Click the item you'd like to bid on, then enter your bid in the open text field (make sure it is higher than the current minimum amount) and click "Bid". If you have opted in to receive text messages, you will receive a text if you are outbid.  

 

Can I view items before deciding if I want to bid?

Yes! We are already receiving donations, and as we receive them, they are being posted to our site.  Click on "Items" to be taken to the item page.  Then click on the item that you are interested in, there will be a brief description & picture.  You can click on "Watch" to keep an eye on it.  Then click on "categories", then "My Activity".  You will then be able to view all the items that you are watching.

 

Will you need my credit card information?

Yes, a credit card number will be required to bid.

 

I'm not very tech-savvy, will I have a hard time participating?
We don't think so! The bidding platform is very user-friendly and will walk you through the entire process. If you need help, though, please contact Ronda Vaughn at rvaughn@ccaaa.net.


If I win, how will I get my items?

If you are attending the Auction on Thursday - October 13, 2022:

  • You can pick up your items at the end of the evening by showing your receipt.  When you are finished bidding or the auction is over, complete your purchase, and show your receipt to one of the Volunteers retrieving the items.

If you did not attend the auction:

  • At the end of your purchase, PRINT YOUR RECEIPT, or screenshot it. You must show your receipt when picking up your merchandise.
  • We will be busy finalizing the sales on Friday, therefore you will NOT be able to pick up anything on Friday.
  • Starting Saturday - October 15, 2022, from 10:00 AM - 2:00 PM, items will be available for pick up at the Clearfield County Area Agency on Aging, Inc. office located at 600 Cooper Road in Curwensville, PA. If you can't pick up your items on Saturday, our normal business hours are Monday - Friday from 8:00 AM - 4:00 PM.
  • If you live out of town and would like your item shipped, please contact us, we will figure shipping and add it to your total after the auction. Call (814) 765-2696 (or) Email: rvaughn@ccaaa.net
  • Some of the larger items are pickup only, this will be noted in the description.


How does Checkout work?
If you are the lucky winner of an auction item, you can securely checkout. Click the PAY tab to pay your balance at any time.

A text with the link to pay will also be sent to all users with a balance on file at the end of the auction.

Any unpaid balances will be charged to the card on file beginning Thursday - October 13, 2021 at 8:10pm.