Silent Auction Frequently Asked Questions


When does the silent auction open and close?

The silent auction will open Saturday, May 7th, and will close Saturday, May 14th.


Is a credit card required to participate in the silent auction?

Yes, a pre-registered credit card is required to begin bidding.


How can I keep active and know if I am outbid or have won an item?

You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages, make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items.


What happens if I do not pay for my winning item(s)?

All balances must be paid in full before winning item(s) can be collected. Items left unpaid after seven days will be sold to the next highest bidder.


How will I collect my winnings?

Event attendees should collect all winning item(s) at the end of the event from the check-out area. If you are not attending Quiet Heroes, winners are responsible for picking up winning item(s) from the CURE office in Dunwoody within 30 days of the event. No items will be shipped by CURE.


What happens if I do not pick up my winnings?

Any item(s) left unclaimed after 30 days, without prior arrangements, will be sold and proceeds will go to CURE Childhood Cancer.


How does checkout work?

Click the PAY tab to pay your balance at any time. A text with the link to pay will also be sent to all users with a balance on file at the end of the auction. Any unpaid balance will be charged to the card on file.