How do I participate in the online silent auction?
When you purchase your event tickets, donate, or register for the auction, you will receive a confirmation email and text with your personal link for the auction.
If someone else in your household would like to bid, they will need to register too.
How does the silent auction work?
The silent auction utilizes mobile bidding. You can use your smartphone/tablet to keep up with the status of your bids and continue bidding until the auction closes.
Start Bidding *
Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, and set a maximum bid if desired, and Givesmart will continue to keep you in the running until you reach your maximum.
How does the bidding process work?
You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are not receiving the text messages make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items!
Try not to be outbid
You can set a maximum bid. The auction software will automatically raise your bid by a predetermined increment until your maximum bid has been met or the silent auction ends.
How to pay for winning items
Upon the auction closing you will receive a text with instructions on how to complete the checkout process. During checkout you will have the option to use a different card than the one you have on file. If you do not complete the checkout process by 5pm on the day the auction closes, we will complete it for you and run the credit card you have on file. If you prefer to pay by check, please make arrangements in advance with firstname.lastname@example.org
Winners - how to claim
Alexandra's Playground will contact winners within 1 - 3 business days of auction close to discuss delivery, shipping, or pickup of your items. Most gift certificates will be emailed.
*All bids are final and binding. There will be no exchanges, alterations or refunds on items. Gift certificates cannot be exchanged for cash. All items are "as is". Please note any restrictions stipulated on the item. We are not responsible or liable for any discrepancies. Every effort has been made to ensure the accuracy of values for tax purposes.