Gala & Silent Auction FAQs

 

How do I participate in the Gala & Silent Auction? 

Register and purchase tickets online! Click the "BUY TICKETS" button on the Gala homepage and follow the purchase prompts.  If you do not already have a GiveSmart Account, you will be prompted to create one by setting a username and password, check the boxes for terms and conditions and text messages (you will want to be notified about items you bid on), and then just click "Create my GiveSmart account."


Or, if you already have a GiveSmart account, simply click to register and log into your existing account to purchase tickets.

 

 

Do I have to use a phone to bid or can I participate using my computer?

You can participate in the auction from a computer, tablet or phone, it's up to you! After you sign in to your GiveSmart account, click "Items" to view the auction and start bidding. You can filter these by type of item by clicking the "categories" button. 


Click the item you'd like to bid on, then enter your bid in the open text field (make sure it is higher than the current minimum amount) and click "Bid". If you have opted in to receive text messages, you will receive a text if you are outbid.  

 

 

Can I view items before deciding if I want to bid?

Yes!  Silent Auction items are available now for preview.  To access the listing, click "Items" at the top of this page to preview our fabulous auction items.  Starting on Saturday, August 21 you may begin placing bids. 

 

 

Will you need my credit card information?

Yes, a credit card number will be required to bid. 

 

 

I'm not very tech-savvy, will I have a hard time participating?

The bidding platform is very user-friendly and will walk you through the entire process. If you need help, though, please contact Jessica Stepp Wyatt at Jessica.stepp@hampton.gov   

 

 

If I win, how will I get my items?

If you win an item in the auction, you will receive the item or an item certificate once the Auction closes the night of the Gala - please visit the Auction Check-Out table before you leave the Theatre. 


If you do not attend the Gala in-person, we will contact you to determine how you will receive your item(s).  Some items will qualify to be emailed, others will require you to schedule a pick up time. Please be patient as pick-up arrangements are dependent upon local COVID-19 restrictions. Thank you for your understanding. If you prefer for an item to be mailed to you, we can arrange for shipping at your expense.  Alcohol will not be shipped - any items containing alcohol must be picked up in-person at The American Theatre.  If you have a question, please contact Jessica Stepp Wyatt at Jessica.stepp@hampton.gov   

 

 

How does Checkout work?

If you are the lucky winner of an auction item, your credit card on file will be automatically charged once the Auction closes. 

 

 

How do I participate in the Wine Pull? 

Wine pull tickets are $25 and will be sold during the Gala on Saturday, September 18th.  Once a ticket is purchased, please visit the Wine Pull desk to select your bottle of wine.  Wine pull tickets are only available for purchase to in-person Gala attendees.

 

 

Can anyone participate in the Online Silent Auction?

Due to shipping considerations, the auction is available for those in the US only, and bidders must be at least 18 years of age. Although we wish this were not the case for our international friends, we encourage those outside the US to support the Hampton Arts Foundation through a thoughtful contribution.

 

 

How do I reset my user name or password if I participated in a past event?

Click 'Sign In or Register' or 'Sign In' on the event website.
Click the blue 'Forgot Username or Password'.
Enter your mobile number.
Click 'Send Pin'.
Enter the pin set to you via text.
Update username and/or password.
Click "Save and Sign In'.
 

 

 

 

Details

The Silent Auction will close at 9:00pm Eastern time on September 18, 2021.  The Hampton Arts Foundation reserves the right to extend the Auction past the listed close time.  All sales are final.  All bids are in US Dollars.


There will be no exchange or refund on items. Please respect all the restrictions set forth by the item donors and read all certificates, vouchers and corresponding materials carefully.


The Hampton Arts Foundation has endeavored to catalog and describe the property correctly, and all property is sold "as is." The Hampton Arts Foundation neither warrants nor represents, and in no way shall be responsible for the correctness of descriptions, authenticity, provenance, or condition of the property. No statements at the sale or elsewhere shall be deemed to be such a warranty, representation or assumption of the liability.


The Hampton Arts Foundation reserves the right to withdraw any item prior to the commencement of the bidding of such item.


Valuations set for items being auctioned are donor's estimates and are not guaranteed by the Hampton Arts Foundation.


Items may not be re-sold at public sales.


Reservations for all trips, hotel accommodations, parties and similar events are subject to availability, not redeemable for cash nor exchangeable, good for one visit only, cannot be used in conjunction with any other special discounts and/or promotions, and must be mutually arranged with the donor unless otherwise specified. Reservations for trips, parties and similar events must be made in advance as noted on vouchers and are subject to availability. All certificates and donations from restaurants or hotel services exclude taxes, gratuities and alcoholic beverages unless otherwise mentioned.


Unless otherwise specified, all items and services must be used within one year from September 18, 2021. Please note that many items have expiration dates and some items are for a designated date. Future donations depend upon strict observance of these restrictions.


Unless otherwise indicated, items are packaged for convenience and may be used separately.