How does the virtual auction work?
We will be using mobile bidding the night of the virtual event for our auction. You will be able to use your smartphone/tablet to keep up with the status of your bids and continue bidding until the auction closes. You can be the winning bidder wherever you are in the world!
How do I participate in the online bidding auction?
Click on the "Browse, Bid and Buy" tab to view auction items. To participate in the auction, please register prior to the online bidding time.
Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, and set a maximum bid if desired, and our auction software will continue to keep you in the running until you reach your maximum.
You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items!
For easier bidding you can also do the following:
Set a maximum bid. The auction software will automatically raise your bid by a predetermined increment until your maximum bid has been met or the silent auction ends.
Collect Your Winnings
Auction winners are required to make payment the night of the event. If you are not present at the Chateau, we will arrange a pickup time when you can retrieve your items in the coming weeks. If you would like your item shipped to you, we can make arrangements. Auction winner is responsible for shipping fees.
*All bids are final and binding. There will be no exchanges, alterations or refunds on items. Gift certificates cannot be exchanged for cash. All items are "as is". Please note any restrictions stipulated by the prize donor. We are not responsible or liable for any discrepancies. Every effort has been made to ensure the accuracy of values for tax purposes.