How can I support this event?

You can support our mission in the following ways

  • Donate a Tree/Wreath
  • Become a Sponsor
  • Donate the cost of a Virtual Ticket ($35)
  • Donate online at fol20.givesmart.com
  • Donate via Text
  • Text the Keyword to 76278.
  • When prompted, text first and last name.
  • Receive the Welcome Text.
  • Text "Give x" or "Donate x".
  • Enter the desired dollar amount.
  • Receive a thank you for the donation text.

Can I still participate if I don't buy a ticket?

While "buying" a ticket is not mandatory given that the event is virtual, we do provide the option to donate the cost of a ticket ($35) to support the cause.


How do I donate a Tree/Wreath Virtually?

Click the "Donate an Item Now" button located near the top or email jpost@wellmore.org


What raffle/auction items are being offered?

Standard Trees/Wreaths raffle, Special "All That Glitters is Gold" raffle Item (Onyx II Fine Jewelry Piece), and our Tree/Wreath Silent Auction. 


How do I participate in the raffle or silent auction?

Get started online through the auction page. Just hit the 'Register Now' button towards the top of this page and enter your name, phone number, e-mail. Credit Card information is required to bid. See Video HERE


You will be able to use your smartphone, tablet, or computer to keep up with the status of your bids and continue bidding until the auction closes. You will also be able to go back into the site as many times as you want to purchase raffle tickets. You can be the winning bidder wherever you are! (Participants from outside CT must have a CT resident who can pick up trees/wreaths and they are responsible for shipping/transporting to the out of state resident.)


Is there a limit to the number of raffle tickets I can buy?

Raffle tickets can be purchased at any point between 9 am on 12/09/20, and close at 6 pm on 12/10/2020. All Raffle Tickets will cost $1 each.


What is my Bidder Number?

Your "Bidder Number" will be assigned to you by an Administrator prior to the Raffle & Auction opening on 12/9/20 at 9 am.


How do I start bidding?

Purchasing raffle tickets & bidding on the auction will open at 9 am on 12/09/20. The raffle will close at 6:00 on 12/10/20. The auction will close promptly at 6:30. Browse the raffle & auction by going to "Items" on the home page, and start bidding on your favorite items! (You must be registered in Givesmart and give your Credit Card information to participate in bidding.)


Do I need to be constantly checking my auction bids and how will I know if I am outbid or have won an item?

You may set a maximum bid if desired, and Givesmart will continue to keep you in the running until you reach your maximum bid. At this point, you will receive a message that your max bid has been reached so that you may set a new max bid if you would like. If you are NOT receiving the text messages make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items.

(You must be registered in Givesmart and give your Credit Card information to participate in bidding.)

 

When and how do I pay?

  1. Visit the Pay page at the top of the screen.
  2. Review the purchase summary.
  3. Enter a credit card or use the one on file.
  4. Click Pay.
  5. Once payment is secured, a red Pay Stamp appears.

See Video HERE


Is my card information safe?

YES! GiveSmart is both SOC 3 (Service Organization Control Level 3) and PCI-DSS (Payment Card Industry - Data Security Standard) compliant.


All auction items can be picked up at the following locations:

12/11/2020 | 9am - 3am

Chase Collegiate

St. Margaret's Hall

565 Chase Pkwy, Waterbury, CT 06708

 

12/12/2020 | 9am - 12pm

Wellmore Behavioral Health

141 East Main Street, Waterbury, CT 06702

Take a parking ticket, Wellmore will validate, and follow signs for the main entrance


**If Raffle items are not picked up by 12/12/20 they will be forfeited and we will redraw**

**If Auction items are not picked up by 12/12/20 they will be forfeited and will go to the next highest bidder**


Where can I view the Livestream?

The Livestream will be available on our Event PageFacebook, and YouTube


Do I need to watch the Livestream to be part of the auction or raffle?

No, you can just participate in the auction/raffle only. HOWEVER, auction winners will be announced on the Livestream starting at 7 pm Encourage your friends and family who live in other towns. 


What should I do if I am having issues with the platform?

Email rmerrill@wellmore.org with the specific information pertaining to the issue.