Frequently Asked Questions
Can I view the raffle items in person?
Unfortunately, due to current restrictions, items are not able to be viewed in person.
Do I have to register?
Yes, to be able to purchase tickets or make a donation, you will have to register on the GiveSmart site.
How does shipping work?
Please refer to each item to determine if it's able to be shipped or not. Shipping costs will apply and will be determined on a case by case basis depending on where the item is going and how much it weights. Shipping costs will range from $5-$13 and must be paid before the item(s) are mailed.
How do I purchase tickets?
Click the button that says "Buy Now" and select the number of tickets you would like to purchase for each basket, then scroll all the way to the bottom to checkout. Tickets should not be purchased through the "View Now" button.
Is there a discount for purchasing multiple tickets?
While we usually offer a deal on a sheet of tickets at our in-person walks, the virtual platform only allows for the flat rate ticket price. You are able to purchase 3 tickets for $5, but they all must be used on the same basket.
Can I win more than one basket?
What does my money go towards?
100% of the proceeds from this event benefit the MitoSantas program. Learn more about the program at www.mitoaction.org/mito-santas
Where will the winners be posted?
?Winners will be notified by email or phone on the afternoon of Thursday, Dec. 17th.