Terms and Conditions

Do you agree to allow New Haven Symphony Orchestra to use your personal data?

Thank you for your interest in, and support for, the New Haven Symphony Orchestra (NHSO).  Your visit to our website reflects your interest in the NHSO and willingness to access our information and share information with us. The NHSO takes your privacy seriously and has taken steps to ensure your information is protected.

By using our website, you agree to allow the NHSO to hold and use your personal data.  Similarly, you agree that you have read the Terms of Service and Privacy Policy (as noted below) and understand that you may revoke this consent at any time by written communication with the NHSO.


Terms of Service

You agree that your use of the website is subject to the following Terms. These Terms may be modified at any time; the most recent changes or revisions will appear on this page. Continued access to the website by you will constitute your acceptance of any changes or revisions to the Agreement. If you do not agree with the Terms and Conditions, please do not use this website.


The materials contained on the website are provided by the New Haven Symphony Orchestra (NHSO) as a service to you for your use on an "as is, as available" basis. You acknowledge that you are using the website based on your own independent interest and at your own risk. The NHSO assumes no responsibility for errors or omissions in these materials. The NHSO makes no commitment to update the information contained herein. The NHSO makes no, and expressly disclaims any and all, representations or warranties, express or implied, regarding the website, including without limitation the accuracy, completeness, or reliability of text, graphics, links, products and services, and other items accessed from or via the website, or that the website will be uninterrupted, error-free, or free of viruses or other harmful components. No advice or information given by the NHSO or any other party on the website shall create any warranty or liability.


Responsible for Purchases

By bidding on an item, you are agreeing to purchase the item if you should win.


Credit Card on Account

By providing a credit card on file, you agree to your card being charged at the conclusion of the event for any remaining balance on your account.


Refund Policy

The NHSO will refund any donation/transaction processed in error at the written (email is acceptable) request of the donor/ticket buyer.


Privacy Policy

This privacy policy explains how we use personal information collected on this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this policy and acknowledge that these practices may be changed over time.  Any future changes will be posted here and represented by updated text.  Changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this NHSO website only.


Collection of Information

We collect personally identifiable information, like names, postal addresses, phone numbers, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. By sharing your contact information with us, you are allowing us the opportunity to fulfill your request associated with the related event and/or transaction.  In addition, you are allowing us to contact you in the future.  Should you request a change to how we communicate with you in the future, we will honor that request with future communications (such as inclusion or exclusion from our mailing lists).


Cookie/Tracking Technology

The website (Site) may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.


Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.


Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.


Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:


By e-mail: development@newhavensymphony.org

By Phone: (203) 865-0831 x18


We reserve the right to make changes to this policy. Any changes to this policy will be posted.

For more information about these terms and conditions contact development@newhavensymphony.org