SILENT AUCTION INFO & FAQs:

Bidding is LIVE and will close on Thursday, September 24 at 7:15pm CST

 

How do I participate in the online bidding auction?

Get started online through this auction page. Just hit the 'Register Now' button towards the top of the home page and enter your name, cell phone number and email address. Credit Card information is required to bid and donate.

How do I start and continue my bidding?
Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, set a maximum auto bid if desired, and GiveSmart will continue to keep you in the running until you reach your maximum auto bid.

How can I keep active and know if I am outbid or have won an item?
You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been out bid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items.

I won an item! How do I get it?

Congratulations! A member of the UnityPoint Health Des Moines Foundation staff will be in contact with you the week following the event to review how we will get your winning items to you. Depending on the item/package, it will either be: mailed to you, delivered to you at home by a volunteer, or a pick up time will be arranged from our offices. 

Why did I get charged extra? 
Please note that you will have the option to pay credit card fees to make your donation go even further. If you selected this option, you will be charged the credit card transaction fees. If this was an error, please contact us at 515-241-4305 following the event and we will be happy to make the appropriate adjustments.