Terms and Conditions
Thank you for signing up for the Pittsburgh Penguins Foundation Game Day Auction. Proceeds from the Game Day Auction benefit the Penguins Foundation’s youth and special needs initiatives. Please read in detail the Terms and Conditions of the Game Day Auction powered by Givesmart.
Do you agree to allow Pittsburgh Penguins Foundation to use your personal data?
Responsibility for Purchases
By bidding on an item or purchasing an instant "Buy Now" item in the Penguins Foundation Auction, you are agreeing to purchase the "Buy Now" item and/ or the auction item if you should win. The Penguins Foundation is unable to cancel/rescind any bids.
Credit Card on Account
By placing your credit card on file through Givesmart, you agree to your credit card being charged following the game/event for the balance on your account if you do not provide another method of payment to the Game Day Auction Manager. See below for further details.
Winning Bidders at PPG Paints Arena
In order to receive your winning item at PPG Paints Arena, you must visit the Game Day Auction Stand (located behind Section 104) within 10 minutes after the end of regulation. You must also provide payment in one of the following ways:
If your winning item is not claimed on game day, then your credit card on file will be charged and you will be contacted by the Penguins Foundation on the next business day to arrange for pick-up or delivery. Due to the ongoing Coronavirus (COVID-19) pandemic, pick-up dates and estimated shipping are TBD.
Winning Bidders outside PPG Paints Arena
In order to receive your winning item, you must contact the Penguins Foundation Auction Manager at the game that night or claim your piece via email at firstname.lastname@example.org within 5 business days.
The Penguins Foundation will charge your credit card on file
Once your credit card is successfully processed, you may choose to either pick-up your item at the Penguins Foundation Office or request that your item be shipped. If you opt to pick up the item at the Penguins Foundation Office, the item must be picked up within 10 business days after the game day on which the item is won. If you opt for delivery, please see the Shipping section below.
All items opted to be shipped will received an additional $25 shipping and handling fee per item. Due to the ongoing Coronavirus (COVID-19) pandemic, pick-up dates and estimated shipping are TBD. The Penguins Foundation will provide a FedEx tracking number once available via email.
You may receive a tax letter and receipt upon request.
Any questions or concerns should be directed to email@example.com
For more information about these terms and conditions contact info@PittsburghPenguinsFoundation.com