TICKETING FAQ

I'm having trouble placing my order!

Check the following

  • click "NEXT" in the Donations box
  • check that email address is complete and correct
  • make sure meal choice has been selected
  • still having problems?  email jsetley@opphouse.org or text/call 610-413-3388


Do I need to know all of my guests names when I buy my tickets?

No, you do not need to know all your guests names at time of purchase. You may go back into your order at any time using the link in your confirmation email and add guest information.

We request that you add all guest names prior to the event to make your guests check-in quick and easy.


Are tickets refundable?

All ticket purchases are final and non-refundable but you may transfer your ticket to someone else by emailing jsetley@opphouse.org 


Other ticketing questions?

jsetley@opphouse.org or text/call 610-413-3388




AUCTION FAQs

How does the silent auction work?
We will be using mobile bidding for our auction. You will be able to use your smartphone/tablet to keep up with the status of your bids and continue bidding until the auction closes. You can be the winning bidder wherever you are in the world!
 
How do I participate in the online bidding auction?
Get started online through this auction page.  To expedite your registration, please register with the auction site prior to the online bidding time. www.opphousewws.givesmart.com 
 
Start Bidding
Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, and set a maximum bid if desired, and Givesmart will continue to keep you in the running until you reach your maximum.
 
Keep Active
You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been out bid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items!
 
For easier bidding you can also do the following:
Set a maximum bid. The auction software will automatically raise your bid by a predetermined increment until your maximum bid has been met or the silent auction ends.
 
Collect Your Winnings
Auction winners are required to make payment the night of the event. Please note that you will have the choice to either pay credit card fees yourself or allocated them to Opportunity House.

 
All auction prizes will be available for pickup after the event or at Opportunity House. Winners will be emailed with pickup instructions.  Any items that need to be shipped will be shipped at the purchasers expense.
 
*All bids are final and binding. There will be no exchanges, alterations or refunds on items. Gift certificates cannot be exchanged for cash. All items are "as is". Please note any restrictions stipulated by the prize donor. Opportunity House is not responsible or liable for any discrepancies. Every effort has been made to ensure the accuracy of values for tax purposes.