Virtual Event FAQ

How do I participate in the online auction? 
You must be registered to participate. Registration is easy, just click Sign In or Register in the top left hand corner of the page. From there, click "Register" and just follow the prompted directions. 

How do I join the live event?
You must register here to join the live event. After you submit the registration form, you will receive an email on the day of the event with a link to join.

How do I pay for my item once I win?

We require that you put a credit card on file when bidding on items for an easy check out. At the end of the night, you'll be able to go to your activity and check out with just a few clicks! If you prefer to pay by check to avoid credit card processing fees, please reach out to Michelle Wood at [email protected] for information on how to send in your payment.

How do I retrieve or arrange my auction item/experience?

TRCP staff will contact you following the auction with all the pertinent information you need to know for next steps in fulfilling your auction win. Keep an eye on your email inbox! Shipping charges may apply.

How can I share the auction with my friends?

Since our event is virtual this year, anyone, anywhere can participate! Direct friends and family to TRCP2020.givesmart.com so they can register and bid online. 

When does the auction go live?

Silent auction items are available for bidding now! Bidding will close at 8:45 pm ET on September 23, 2020.

Is there still a live auction?

Since the event is virtual this year, there will be no live auction.