Frequently Asked Questions
 


Can anyone participate in the Online Auction?

The auction is open to everyone 18 years and older. You must be 21 years and older to bid on any alcohol-related auction package. We encourage you to share the link with your friends and family.


To participate in the Auction from the convenience of your home, you just need to register on LCCDS2021.givesmart.com. Bidders will be responsible for paying immediately upon winning and must coordinate pick-up of their items/certificates from LCC Day School.  Instructions will be sent to the winners after the auction closes. We do not offer shipping at this time.

 

May I pay by check or other methods of payment?

Upon registering, you will be asked to provide credit card information. Bidders will need to authorize their winning bid charges to that credit card immediately after the auction closes. Any remaining balances will be charged to your card on file on Monday, April 26th.


If you would like to make an alternate payment method please contact jahough@lccdayschool.com prior to Monday, April 26, 2021. LCC Day School will accept check payments. Please drop off or send check payments to LCC Day School Attn: Jordan Ashley Hough 4400 Chancellor Street NE St. Petersburg, FL 33703.   



How do I pick up my items?

To receive your items, payment must be received in order to coordinate delivery/pick-up of your item. Within the week following the closing of the auction, we will contact you regarding your preference for in-person pick-up at LCC Day School.


Pick-up of items will be available during designated times. We will require a signature upon pick-up. Instructions will be sent to winners after the auction closes.  

**If LCC Day School is not contacted by May 10, 2021 for pick up on an item, the item will be forfeited and will be used again to benefit LCC Day School.  


Can I still donate an item to the auction?

Thank you for your interest. We are no longer accepting auction item donations for the Spring 2021 auction. If you'd like to donate something for our Fall 2021 auction, please let us know.

 

How do I start and continue my bidding?

Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, set a maximum bid if desired, and GiveSmart will continue to keep you in the running until you reach your maximum bid.

 

How can I keep active and know if I am outbid or have won an item?

You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages, make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items.


I've mistakenly placed a bid. What do I do?

Please ask for assistance from our team by emailing jahough@lccdayschool.com. 


I'm having difficulties using GiveSmart. Are there steps I can follow to make sure I'm able to bid?

Please see GiveSmart video and information below to view instructions for registering and making auction bids.


Thank you for your support of the LCC Day School Live and Silent Virtual Auction.

Please check back for updates. For all other questions, please email jahough@lccdayschool.com


 

 

Auction Rules

All winning bids are final.
There will be no exchange or refund on items unless otherwise specified.
Please make payments in full by Monday, April, 26, 2021.
Your item(s) must be paid in full prior to arranging pick-up or shipping. Within the week following the closing of the auction, we will contact you regarding your in-person pick-up at LCC Day School (LCCDS) in St. Petersburg, FL.
Pick up of items will be available during designated times. We will require a signature upon pick up. Instructions will be sent to the winners after the auction closes. 
If LCC Day School (LCCDS) is not contacted by 5/10/2021 for pick-up on an item, the item will be forfeited and will be utilized again to benefit LCC Day School.
Please carefully check your items upon pick-up and delivery.
LCC Day School (LCCDS) is not responsible for replacing gift certificates lost after pick up or delivery.
LCC Day School (LCCDS) is under no obligation to extend, modify or change items or restrictions on item certificates. Please pay careful attention to all conditions, restrictions, and expiration dates on items and services. 
Unless otherwise stated, gift certificates exclude alcohol, tax, and gratuity. 
Dates for all trips and similar events must be mutually arranged with the donor. 
All reservations should be made at least one month in advance. 
All gift card usage is the responsibility of the buyer. 
Although the gift card and amount is currently valid, LCC Day School (LCCDS) cannot be held responsible for unused gift cards at businesses that may cease to operate prior to the expiration date. 
LCC Day School (LCCDS) has endeavored to catalog and describe the auction items correctly, but all items are sold "as is." 
No statements contained in the program or made orally at the sale or elsewhere shall be deemed a warranty, representation or assumption of liability. 
LCC Day School reserves the right to withdraw any item from sale. 
Items depicted are for illustration purposes and may not be actual auction items. 

 

THANK YOU FOR BIDDING!

We appreciate your strict observance of these restrictions as future donations depend on it.