Join us on Thursday, May 15, 2025, from 12:00-1:00 PM (Central Standard Time) for an online forum webinar with Mynesha Spencer to discuss ways to manage conflict effectively and improve communication in challenging situations.
This training equips individuals with the skills and knowledge to effectively manage and resolve disputes professionally and constructively. Participants will understand conflict dynamics better, explore various resolution styles, and develop practical techniques to achieve win-win solutions.
Through interactive discussions and exercises, attendees will learn to identify conflict triggers, enhance communication skills, and adopt a problem-solving mindset. The ultimate goal is to foster a collaborative environment where differences are addressed respectfully, leading to reduced stress, stronger relationships, and increased productivity.
Training Objectives:
- Identify the causes and types of conflict (e.g., interpersonal, team, organizational).
- Understand the stages of conflict escalation and strategies for prevention.
- Explore the five main conflict resolution styles: avoiding, accommodating, competing, compromising, and collaborating.
- Develop active listening and empathetic communication skills to understand different perspectives.
- Learn to express thoughts and concerns clearly, respectfully, and assertively.
- Master negotiation techniques and conflict de-escalation strategies.
- Apply problem-solving approaches to achieve mutually beneficial outcomes.
By the end of this training, participants will be equipped to confidently navigate conflicts, improve communication in challenging situations, and contribute to a more positive and productive workplace culture.
Active TWP Workplace Partners (members) and their employees may use the code (emailed in the March member newsletter) to register for this event for free. Please email Lori Thomas ([email protected]) if you need the code or have any questions.
About the Presenter:
Mynesha Spencer is a Human Relations Strategist at All of Us Together Co.'s full-service human relations firm who works to support internal human relation experiences and outcomes for corporations and organizations. Mynesha believes that "philanthropic and corporate institutions will never be better than the individuals who manage them" and is driven to sustain a harmonious internal and external human-relations structure. She is devoted to the advancement of concepts, practices, and policies that impact positive change and serves to remind us all to introspectively consider, "Who are we excluding?" Mynesha helps structure the way in which organizations respond to this question through equity auditing, cultural competency training facilitation, and professional development coaching.