FREQUENTLY ASKED QUESTIONS
 


Can anyone participate in the Online Auction?

The auction is open to everyone 18 years and older. You must be at least 21 years of age to bid on any alcohol-related auction package. We encourage you to share the link with your friends and family.  All bidding, whether at the event or from your home, will take place via our auction website. To participate, you must first create an account through Give Smart. Bidders must provide a credit card upon registration, and will be responsible for paying immediately upon winning. Instructions will be sent to the winners after the auction closes. 

For more information on how to register, bid, buy items, and donate, click here for a downloadable pdf with instructions. McGrath PTO's campaign keyword is McGrath22 should you wish to register by text. 


How do I pick up my items?

If you attend the Trivia Night on April 30th, items should be picked up that evening. Curbside pick-up will be available for those not attending on Wednesday, May 4th between 4 pm and 6 pm at 9112 Madge Avenue in Brentwood.   If you are unable to pick up your item at that time, please e-mail auctionmcgrathpto@gmail.com. 

Payment must be received prior to picking-up your item(s).  Items not claimed by May 11th will be forfeited, and may be used again to benefit the McGrath PTO.


How does the bidding in the silent auction work?

Browse the Silent Auction and start bidding on your favorite items! You can either place a single bid on an item, or set a maximum auto bid, and the system will automatically bid for you until your maximum amount is reached. Watch this video for detailed instructions.

 

How do I know if I am outbid or have won an item?

You will be notified via text if you have been outbid. If you are NOT receiving the text messages, check your profile to ensure you have entered your mobile number correctly. The texts will continue to notify you when you have been outbid or have reached your maximum bid. When the silent auction closes, you will receive a text and/or e-mail notifying you if you have won. 


I've mistakenly placed a bid. What do I do?

Please ask for assistance from our team by emailing auctionmcgrathpto@gmail.com. 

 
How do the raffles work? How do I know if I won?

Check out all the great items in our raffle here.  Each item is being raffled off separately, therefore you must purchase a separate ticket or tickets towards the individual prize you would like a chance to win.  To purchase raffle tickets, click on the item you like and select the number of tickets you wish to buy. They are $5 each or 5 for $20.  Each ticket is good for one chance to win the item.  The raffles will be drawn live at the event on April 30th.  You do not need to be present to win. 

 
How do I pay for my items?

Upon registering, you will be asked to provide credit card information. If you win an item or items in the silent auction, the winning bid amount(s) will automatically be billed to the credit card you provided a half hour after the auction closes. Should you wish to change the credit card that is used, you may log in and do so prior to 10:00 pm.  Charges made to your credit card will show up as being from "MO" on your credit card statement.  

 


Thank you for your support of the 2022 McGrath Elementary PTO Silent Auction and Raffle!

 


AUCTION RULES

  • All winning bids are final.
  • There will be no exchange or refund on items unless otherwise specified. This includes events that cannot be held or gift certificates that cannot be used due to problems caused by COVID-19.  
  • Your item(s) must be paid in full prior to pick-up. 
  • Items not picked up by May 11, 2022, will be forfeited and will be utilized again to benefit McGrath PTO.
  • Please carefully check your items upon pick-up to make sure they are correct.
  • The McGrath PTO is not responsible for replacing gift certificates lost after pick up.
  • The McGrath PTO is under no obligation to extend, modify, or change items or restrictions on gift certificates or experiences. Please pay careful attention to all conditions, restrictions, and expiration dates on items and services. This includes events that cannot be held or gift certificates that cannot be used due to problems caused by COVID-19.  
  • Sign-up parties have been planned to meet all current COVID-19 safety guidelines, and in good faith that they will be be able to take place. If you choose to participate, you assume any and all risk associated with attendance. 
  • Unless otherwise stated, gift certificates exclude alcohol, tax, and gratuity.
  • Dates for all trips, home, or hotel stays must be mutually arranged with the donor. Please check descriptions carefully for any restrictions. 
  • All gift card usage is the responsibility of the buyer.
  • All auction items are sold "as is." The McGrath PTO has endeavored to catalogue and describe all auction items accurately.
  • No statements contained made on this web site or elsewhere by the McGrath PTO or its members shall be deemed a warranty, representation, or assumption of liability.
  • The McGrath PTO reserves the right to withdraw any item from sale at any time.  
  • Items depicted on the web site are for illustration purposes and may not be the actual auction items. 

 

THANK YOU FOR BIDDING!