Frequently Asked Questions
Can anyone participate in the Online Auction?
You do not have to attend the event to participate. The auction is open to everyone 18 years and older. You must be 21 years and older to bid on any alcohol-related auction package. We encourage you to share the link with your friends and family.
To participate in the Auction from the convenience of your home, you just need to register on https://NOH2022.givesmart.com. The auction will close at 8:30 p.m. central time on October 22nd, 2022.
Bidders will be responsible for paying immediately upon winning, and must cover shipping costs or coordinate pick-up of their items/certificates from the Pathway To Hope office in Olathe, KS. Instructions will be sent to the winners after the auction closes. (Only domestic shipping can be provided.)
May I pay by check or other methods of payment?
Upon registering, you will be asked to provide credit card information. Bidders not present will need to authorize their winning bid charges to that credit card immediately after the auction closes. Bidders that are present may close out with cash or check. Any remaining balances will be charged to your card on file on Monday, Oct 24th, 2022.
How do I pick up my items or have them shipped to me?
To receive your items, payment must be received in order to coordinate delivery/pick-up of your item. Within the week following the closing of the auction, we will contact you regarding your preference for delivery versus in-person pick-up in Olathe, KS.
Pick-up of items will be available during designated times. We will require a signature upon pick-up. Instructions will be sent to the winners after the auction closes.
For delivery, we will add any shipping and handling costs to your balance on GiveSmart for you to authorize payment. Once we have received payment confirmation for the shipping costs, we will package the item and choose the mail carrier at our discretion. Pre-payment for shipping will be required.
**If Pathway To Hope is not contacted by 10/31/22 for (pick-up, delivery or shipping) on an item, the item will be forfeited and will be used again to benefit PTH **
Can I still donate an item to the auction?
Thank you for your interest. We are no longer accepting auction item donations for the 2022 auction. We are accepting items for our December 6th Open House If you'd like to donate something, please email pth@pathwaytohope.org.
How do I start and continue my bidding?
Browse the Silent Auction and start bidding on your favorite items! Place your bid on selected items, set a maximum bid if desired, and GiveSmart will continue to keep you in the running until you reach your maximum bid.
How can I keep active and know if I am outbid or have won an item?
You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages, make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items.
I've mistakenly placed a bid. What do I do?
Please ask for assistance from our team by emailing chocgsgpresident@gmail.com. Please call 949-637-2157 for assistance.
I'm having difficulties using GiveSmart. Are there steps I can follow to make sure I'm able to bid?
Please see GiveSmart video and information below to view instructions for registering and making auction bids.
To make a pledge for a donation through an alternate payment, email lorib@pathwaytohope.org for assistance.
Thank you for your support of the Pathway To Hope - Night of Hope Gala.
Please check back for updates. For all other questions, please email pth@pathwaytohope.org.