AUCTION RULE & GUIDELINES 
The Real Heroes Silent Auction 

  • PREVIEW Monday April 19th. 
  • LIVE for bidding Tuesday April 20th at 9AM. 
  • CLOSE Wednesday April 21st at 9PM. 


REGISTER 
Visit NJHEROES.givesmart.com and select RSVP. Once registered, you will receive a text and email confirming your registration. 

  • Click the blue link in your welcome text message and it will take you to your personal bidding page. Should you be connecting via a browser on your computer or tablet, click on the link in your welcome email to bid.  
  • DO NOT choose to opt out of texts. Doing so prohibits further participation in the auction via your phone. To opt back into Texting, text NJHeroes to 76278. 
  • Internet Explorer is not a recommended browser for the event.  Chrome and Firefox are more compatible.  



HOW TO BID 

  • Watch this short video, or follow the directions below. 
  • Once the auction goes live, you can click on an item you would like to bid on. 
  • Once registered, you may access auction items through the Items tab. 
  • The Bid amount pre-populates with the next minimum bid so all you have to do is press Bid. 
  • Have GiveSmart automatically bid for you up to a designated amount, by selecting the Auto Bid tab. Enter your highest bid amount and we'll increase your bid as needed to keep you winning until your amount is reached!  
  • You will receive a text notification when you have been outbid at your highest amount entered. PLEASE NOTE: Outbid notifications are only communicated via text, so please keep your phone handy, or you will need to keep an eye on the item if not participating solely online. 
  • Auction bids must meet the minimum bid and minimum raise listed.  


RULES 

  • Guests are responsible for all purchases made through GiveSmart. 
  • All sales are 'as is' and final. No exchanges or refunds will be made.  
  • All items must be paid for in full by credit card on April 23, 2021 unless other payment is arranged.  
  • Unless otherwise stated, all date-specific experiences will be scheduled in advance at a mutually-agreed upon date and time.  
  • Unless otherwise stated or negotiated, all services and certificates are subject to availability and must be redeemed by April 21, 2022.  
  • All donated packages are for the sole purpose intended. No commercial use or requests for additional services are proper or allowed. 
  • The American Red Cross is neither responsible nor liable for any accidents or injuries that occur during the use of packages.  
  • Items may not be resold. 
  • The American Red Cross reserves the right to withdraw any items from the auction prior to the event. 
  • Any values quoted are estimates only. Values are not warranted for tax purposes or for general value.  
  • The American Red Cross has made a reasonable effort to accurately describe all packages, and it is not liable for inaccuracies in the item description.  
  • Amounts paid in excess of fair market value may be deductible for federal income tax purposes. Consult your tax advisor for more information.  


Auction Check-out Procedures 

  • Auction check-out will occur immediately following the close of the auction at 9 PM on April 21, 2021, and your credit card on file will be processed immediately. 
  • All items must be picked up at a scheduled time at one of four chapter offices.  A Sign-up Genius link will be provided to the winner via email allowing you to select your location/date/window of time. Auction pickup will be contact-free through use of your vehicle's trunk. COVID-19 guidelines will be in force. 
  • Any items not picked up within 30 days of the event will be shipped at the purchaser's expense. Items can only be shipped to U.S. addresses. 
  • Please note that alcoholic beverages cannot be shipped and must be picked up by (21 years and older, only) 
  • If you need further information about the auction, contact Lisa Kurtz at Lisa.Kurtz@redcross.org or 609-951-2134. 

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4.19.21