FAQs and Auction Rules

Why do auction items have a "current bid" if they're preview only?

The "current bid" listed under preview only items is the "starting bid." It's a pre-programmed portion of the software that is unable to be changed. 

How do I know if I won an auction item(s)?

Participants with the highest bids will be notified via email and text message when the auction closes on January 24, 2021 at 11:59pm. At this time you will be prompted to pay your auction balance.

How do I receive the item(s) I won?

You will be contacted by Our Lady of Mercy Community Outreach staff during the week of January 25 to make arrangements. For participants who live in the Charleston area, a delivery time will be scheduled. For participants who live outside the greater Charleston area, shipping will be arranged.

Auction Rules

Our Lady of Mercy Community Outreach is not responsible for the buyer's satisfaction, nor any consequences that may result if items were purchased without carefully reading applicable restrictions. Many items require that the purchaser present a gift certificate, documentation, coupon or proof of purchase in order to claim the item(s) purchased.

Our Lady of Mercy Community Outreach cannot and will not be responsible for any "lost" or "misplaced" gift certificates, documentation, coupons or proof of purchase. Our Lady of Mercy Community Outreach accepts no responsibility if a store, vendor or company goes out of business before you redeem your certificate or coupon.

Silent auction bidding begins on Sunday, January 17 at 12:00am. Bidding ends on Sunday, January 24 at 11:59pm.

All items and services must be paid in full before the winner will receive their items.

Items are subject to the terms and conditions stipulated by the donors. All services must be used within the time limit stated. There will be NO exceptions. All sales are final. There will be no refunds or exchanges unless expressly allowed
or noted. All items or services are sold "where is" and "as is." Auction items are not being sold by the donors, and purchasers should not ask for refunds.

Gifts or portions of gifts may be tax-deductible. Consult IRS resources or your tax adviser for additional information and personal guidance.