The Music Auction


Frequently Asked Questions
 

How to self-register

Register via text

  • Text campaign the keyword themusicauction to 76278.
  • Follow the prompts from the texts received.
  • Once registered, click the blue link within the Welcome Text to access the campaign.


Note: Unless an email is required for registration, the registration email is not sent.
Register via Home page registration button


Visit the event website address.

  • Click Register to Participate.
  • Create an Account.
  • Check the Terms and Conditions box.
  • Check the Text Messages box (for bids, purchases, and event announcements).
  • Click Create my GiveSmart Account.
  • Click Ok within the All Set Message to complete Registration.


How to bid

Once you have completed a registration on the campaign, you will receive the welcome text message, linking you to the items to browse, bid or buy.

  • Click on the Blue link in the Welcome text to be directed to the Items page or click on the items tab located at the top of the homepage.
  • View Items by category or search by Item number or name.
  • Click the item of interest to view the description as well as the current bid and or price.
  • You will be prompted to put a card on file to place your bid
  • The system will auto-populate the bid amount based on the set increment for the item.
  • Choose to bid at the set amount or higher
  • Click Bid.


How to place an auto bid

Allow the system to automatically bid up to a designated amount for you. The system will bid incrementally up to the amount designated as long as someone else places a bid against you. If no one bids against your auto bid, the price remains the same.

  • Click the item of interest
  • Click the Auto Bid tab
  • Enter in the maximum amount you would like to bid
  • Click Bid.


Using a GiveSmart Link

  • When participating in a GiveSmart event, you may receive a personal link which will provide instant access to the event site.  When the link is clicked, you may land on a page where you can select to continue to the event, or be taken directly to the site. 
  • It is important to note that this link will provide direct access to the site 1x, on a new device.  If you attempt to use this same link on a different device or if you log out, this link will not grant instant access a 2nd time.  Instead it will prompt to log in using your Username and Password.  If a Username and Password has not been created or has been forgotten, simply select 'Forgot Username or Password?'.
  • Enter your Mobile Number or Email to receive a security code which will allow a new password to be created. 

  • If you receive a new link, the 1x access is renewed, and you will be able to use this new link 1x to gain instant access on a new device.